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Get in touch with us today.

Our Contact Details
Phone Us

13 61 91
Mon - Fri: 8am - 7pm
Saturday: 8.30am - 11.30am
International: +61 2 9678 2111

Email Us

info@sydneymutual.bank

Visit a branch

Click here to view all our branches

Let us visit you

Have a Mobile Lender visit you

Registered Office

59 Buckingham Street,
Surry Hills NSW 2010

Write to Us

PO Box 881
Haymarket NSW 1240

Report lost or stolen cards

Business hours: 13 61 91 or +61 2 9678 2111 (when calling from overseas)
Outside of business hours: 1800 648 027 within Australia or Overseas +61 2 8299 9101 (Vigil Helpline) or call the Visa International Hotline

We value your feedback

To lodge a compliment, complaint  or provide feedback on our products or services please follow these simple steps.

Electronic payment disputes

Call 13 61 91, email info@sydneymutual.bank or use the Transaction Enquiry Dispute Form for all NPP/DirectEntry or BPAY transactions or the Card Transaction Enquiry Form for all card disputes.

Business Numbers
BSB

611 001

ABN

93 087 650 726

AFSL / Australian Credit Licence

236476