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Get in touch with us today.

Our Contact Details
Phone Us

13 61 91
Mon - Fri: 8am - 7pm
Saturday: 8.30am - 11.30am
International: +61 2 9678 2111

Email Us

info@sydneymutual.bank

Visit a branch

Click here to view all our branches

Let us visit you

Have a Mobile Lender visit you

Fax Us

(02) 9678 2181

Registered Office

59 Buckingham Street,
Surry Hills NSW 2010

Write to Us

PO Box 881
Haymarket NSW 1240

Report lost or stolen cards

Business hours: 13 61 91 or +61 2 9678 2111 (when calling from overseas)
Outside of business hours: 1800 648 027 within Australia or Overseas +61 2 8299 9101 (Vigil Helpline) or call the Visa International Hotline

We value your feedback

To lodge a compliment, complaint  or provide feedback on our products or services please follow these simple steps.

Electronic payment disputes

Call 13 61 91, email info@sydneymutual.bank or use the Transaction Enquiry Dispute Form for all NPP/DirectEntry or BPAY transactions or the Card Transaction Enquiry Form for all card disputes.

Business Numbers
BSB

611 001

ABN

93 087 650 726

AFSL / Australian Credit Licence

236476