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Get in touch with us today.

Our Contact Details
Phone Us

13 61 91
Mon - Fri: 8am - 7pm
Saturday: 8.30am - 11.30am
International: +61 2 9678 2111

Email Us

info@sydneymutual.bank

Visit a branch

Click here to view all our branches

Let us visit you

Have a Mobile Banking Specialist visit you

Registered Office

59 Buckingham Street,
Surry Hills NSW 2010

Write to Us

PO Box 881
Haymarket NSW 1240

Report lost or stolen cards

Business hours: 13 61 91 or +61 2 9678 2111 (when calling from overseas)
Outside of business hours: 1800 648 027 within Australia or Overseas +61 2 8299 9101 (Vigil Helpline) or call the Visa International Hotline

We value your feedback

To lodge a compliment, complaint  or provide feedback on our products or services please follow these simple steps.

Electronic payment disputes

Call 13 61 91, email info@sydneymutual.bank or use the Transaction Enquiry Dispute Form for all NPP/DirectEntry or BPAY transactions or the Card Transaction Enquiry Form for all card disputes.

Relationship Managers 

 

Our Relationship Managers bring our bank to your workplace. They are passionate about their job, focused on customer service and have an extensive knowledge of all our products and services.
Glen Warner 0413 656 361
Pauline Henderson 0410 626 053
Pat Helm 0417 142 481
Josette Loje 0427 918 344 

Business Numbers
BSB

611 001

ABN

93 087 650 726

AFSL / Australian Credit Licence

236476